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Picture of a repairman working on a printer with the words 4 questions to ask before selecting a printer or copier repair company. Laser Age prides itself on it's top-notch service.

David West / August 23, 2018

4 Questions to Ask Before Selecting a Printer or Copier Repair Company

When you are tasked with finding the best company to service your office equipment, what should you look for and what questions should you ask, before you commit to a service call? This can be a difficult task. When dealing with a service company, you must be certain that they are honest and have your […]

how to clear 49 code error

David West / May 16, 2018

Troubleshooting the 49 Error on Printers and Multi-Function Copiers

The 49 error is a communication error on HP LaserJet printers, which can be quite frustrating and oftentimes generates an expensive and totally unnecessary service call to remedy. The steps to clear this error and determine the cause are as follows. Let’s explore them starting with the most common and easiest to remedy: First, the […]

OEM or Remanufactured Toner

David West / November 30, 2017

Should I Buy OEM or Remanufactured Toner?

Every printer user has to decide if they want to use the original manufacturers toner (“OEM”) or after market remanufactured toner in their machines. Because most people you talk to about this have a vested interest in your decision, it is hard to know what to believe. I am going to give you an objective […]

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